Privacy Policy

Last updated: 17 March 2026

1. Introduction

RedFlow ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform at redflow.app (the "Service").

2. Information We Collect

Account Information: When you register, we collect your name, email address, and authentication credentials. If you sign up via Google OAuth, we receive your Google profile information.

Google Drive Data: With your explicit permission, we access your Google Drive to read image files from folders you select. We do not modify, delete, or share your Drive files.

Usage Data: We collect information about how you use the Service, including features accessed, images analysed, and scheduling activity.

Payment Information: Payments are processed by Stripe. We do not store your credit card details. Stripe's privacy policy governs payment data handling.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Service
  • Process transactions and manage your subscription
  • Analyse images using AI models for content classification
  • Send you notifications about your posting schedule and recycle alerts
  • Respond to your support requests and communications
  • Monitor usage to enforce plan limits and prevent abuse

4. Data Sharing

We do not sell your personal data. We may share information with:

  • Service Providers: Stripe (payments), Supabase (database hosting), Google (Drive API), Groq (AI analysis)
  • Legal Requirements: When required by law or to protect our rights

5. Data Security

We implement industry-standard security measures including encryption in transit (TLS), secure database hosting with row-level security, and OAuth 2.0 for third-party integrations. However, no method of transmission over the Internet is 100% secure.

6. Data Retention

We retain your data for as long as your account is active. You may request deletion of your account and associated data at any time by contacting us. Upon deletion, your data will be removed within 30 days.

7. Cookies

We use essential cookies for authentication and session management. We use analytics cookies to understand how you use our Service. You can manage cookie preferences through your browser settings or our cookie banner.

8. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or port your personal data. You may also withdraw consent for data processing at any time. To exercise these rights, contact us at privacy@redflow.app.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us or email privacy@redflow.app.